Shipping Information and Conditions

Delivery Coverage

We deliver throughout the San Salvador metropolitan area and surrounding zones.

For deliveries outside the metropolitan area, please contact us in advance to confirm availability.

Order Reception

We receive orders every day. For same-day delivery, the order must be placed before 2:00 p.m.

Arrangement Preparation

Each arrangement is handcrafted by our florists with fresh flowers on the same day of delivery.

Order Delivery

Deliveries are made within the time window agreed upon during order confirmation.

Special Dates

On high-demand dates such as Valentine's Day or Mother's Day, we recommend placing your order in advance.

We recommend booking at least 48 hours in advance on special dates.

Guarantee

We guarantee the freshness and quality of our flowers. If your arrangement has any issue, contact us.

General Policies

We reserve the right to substitute flowers with others of equal or greater value when any are unavailable.

Privacy

Your personal data is used only to process and deliver your order.

Arrangement Specifications

Colors and presentation may vary slightly depending on the availability of seasonal flowers.

Cancellations

Cancellations must be requested at least 24 hours before the delivery date.

Delivery Details

It is the customer's responsibility to provide a complete and correct address.

If no one is available to receive the order, we will try to contact the recipient or the sender.

A second delivery attempt may incur an additional cost.

Date Change

Delivery date changes must be requested at least 24 hours in advance.